Frequently Asked Questions
What days and times are tours available?
Tours are by reservation only. We are generally open 9 am Thursday through Sunday during the spring. Our summer season will begin Memorial day. We open other weekdays during the spring and fall for groups, please call for details. Please see our booking screen.
Last update on 03-30-2013 by amy.
What are the age and weight limits?
Our recommended minimum age is 10 years old and children need to be at least 70 lbs in order to have enough velocity to get all the way across the zipline. The maximum weight limit is 250 lbs. If you or someone in your party is close to the limits of this guideline, please call 512-264-8880 to speak to a Cypress Valley employee about possible exceptions.
Last update on 08-05-2012 by amy.
What should we wear?
We suggest you wear breathable, comfortable clothing. Short shorts are not recommended as they tend to be uncomfortable to wear in a harness, and we do not recommend jeans or long pants in the summer heat. The best is some sort of longer sport short, cargo short, capri pant, or knee length or calf length leggings or workout pants. All participants are required to wear close-toed shoes on their tour such as sneakers, tennis shoes, or Kean sandals.
Last update on 08-05-2012 by amy.
What are we allowed to bring on tour?
You will be wearing a harness during your tour, and so as to prevent discomfort and also to prevent loss of items while ziplining, we ask you to remove everything from you pockets and from your person before you go on the tour. Things that may be removed include the following: wallets, cell phones, keys, any knives or weapons, money clips, sunglasses, hats, dangling jewelry, loose change, and etc. All items are stored in secure cubbies located in the Wheelhouse, which is our “gear up” and “gear down” station! If you need eyeglasses to see, then of course you will be allowed to wear those on your tour, but a strap to keep them secure on your neck should they fall off is recommended.
Last update on 08-05-2012 by amy.
Is tipping customary?
As in any service industry, tips are appreciated! On tour you will have two tour guides who go with you and handle all of your equipment and who will be answering questions about the local ecology, the surrounding land and property and local animals and plants. The guides work hard in the hot sun and do everything in their power to make sure you have a pleasant and educational tour so any gratuity is, of course, welcomed.
Last update on 08-05-2012 by amy.
Can we use a camera or cell phone to take pictures on tour?
Yes, you can bring a camera or cell phone to take pictures on your tour! If it has a secure wrist strap we will provide a carabiner to hook it onto your harness so it will be easily accessible, or we can put it in a satchel that we provide and which you can carry during your tour to more easily access your camera.
Last update on 08-07-2012 by amy.
Is there anything else to do besides ziplining?
Cypress valley has a lake and spring fed pool for swimming, a basketball court, sand volleyball court, picnic area with picnics tables, hammocks, and chairs. You are welcome to swim, play or just hang out as long as you like during business hours on the day of your tour. You are welcome to bring a picnic lunch and cooler to the property to enjoy a meal, as well. Please note that alcoholic beverages are not allowed at Cypress Valley.
Last update on 08-05-2012 by amy.
Is alcohol allowed?
Since ziplining is considered an extreme sport, Cypress Valley does not allow alcoholic beverages on property nor do we allow anyone who is exhibiting behavior indicating that they may have been drinking to go on a zipline tour for safety reasons. Anyone who shows signs that they may be intoxicated will be removed from the tour and asked to leave property.
Last update on 08-05-2012 by amy.
Availability
We schedule all tours by reservation to ensure the best experience. We suggest that guests book a week or two in advance. You can book online or by phone (512-264-8880).
Last update on 08-05-2012 by amy.
What is the tour like?
The Canopy Tour includes 5 ziplines along with 2 sky bridges and a rappel. A canopy tour differs from a zipline tour in that it uses natural structures for its platforms, such as trees or cliff faces. Typically, canopy tours also involve a learning aspect. At Cypress Valley, we enjoy teaching interested participants about the local ecology, survival skills, and will identify plants, and animals that you may run into along the way.
Last update on 03-30-2013 by amy.
How long does it last?
The tour takes an hour and a half to an hour and 45 minutes to complete. Please arrive early to check in and use the restroom. Your tour will start at the time that you have booked.
Last update on 08-07-2012 by amy.
Lofthaven and Challenge Course
Unfortunately during the wildfires of 2011, both the Lofthaven and Challenge Course were damaged.
We are currently constructing a new overnight stay facility in the trees. The new structure will be set in one of the largest Cypress trees we have on property further down into the ancient limestone valley. The platform itself will be about 70 feet off of the ground. Cypress, Live Oak and Ash Juniper trees surround it on the cliff faces and create a screen of privacy as well as a gorgeous view. An active creek fed by seeps and springs runs below where a variety of birds and grey fox frequently come to refresh. The guests will be gently rocked to sleep by the breeze through the branches. The treehouse will be circular in shape, with a balcony all the way around, and a bridge leading off to the cliff edge. The bath house and kitchenette will be located here with a sweeping vista of the new treehouse and it's surrounding valley. This is the description as we understand it currently, it is possible that changes to the plans may be made during the construction process
The status of the Challenge Course remains the same. While the course itself is in good contition, the trees will need a bit longer recovery time. We will continue to monitor the course with hopes to bring it up to working conition in 2013. Please check back with us in the future and we will have more information about upcoming offerings.
Last update on 09-29-2012 by amy.
Off Season Availability
We anticipate closing for the year in late November or early December, and opening up again in March. We may be able have a large group come out and do the tour between those dates, but it depends on if we have guides available and what sort of construction or maintenance we are doing on the course at that time. We will have a better idea of whether or not we can accommodate you closer to the date you are requesting.
Last update on 08-05-2012 by amy.
How much does it cost?
The canopy tour costs $75 per person plus tax.
Last update on 08-05-2012 by amy.
Are there group rates?
Our group rates start when you have 20 or more people, and are as follows:
Tues-Thursday: $60 per person
Friday: $65 per person
Saturday: $75 per person
Sunday: $65 per person
We do require payment in advance to receive our group rates, and we do request that payment be made two weeks before the scheduled start time. Please see our Group Pricing Page for more information.
Last update on 08-07-2012 by amy.

